Delete your Cat Collector account

Cat Collector is made by nftstory ltd. You can delete your account and its data at any time. There are two ways.

In the app

• Open Cat Collector and go to Settings.
• Tap Advanced.
• Tap Delete account and confirm.

Without the app

Email support@catcollector.app with the subject Delete my account and your username. We may ask a question to confirm the account is yours.

What happens next

Once we have verified that the deletion request belongs to you:

• Right away: your profile, cats and catches are hidden from everyone, and notifications stop.
• For 30 days: you can change your mind. Email us and we will restore the account.
• After 30 days: we permanently erase your profile, username, profile picture, cat photos and videos, catch locations, followers and following.

What we keep

• Records of purchases, without your profile, for as long as tax and accounting law requires.
• Information we must keep to resolve a dispute or follow the law.
• Other collectors' catches and contributions. Removing your account does not remove theirs.

Subscriptions

Deleting your account does not cancel Cat Collector Plus. Cancel it in your Apple subscription settings or your Google Play subscription settings.

Delete some data, keep the account

• One cat: open the cat, open its menu, then tap Delete cat.
• Hide a Catch Cam video: open the cat, open its menu, then tap Disable catch cam. The photo stays and the video is archived so it no longer plays in the app. This does not permanently erase the file.
• Stop recording new Catch Cam videos: turn off Catch Cam in Settings > Advanced. Existing videos are unchanged.

To permanently erase a video or request any other data removal, email support@catcollector.app.